Transform Your Team: Master Assertive Communication and Conflict Resolution

Assertive Communication & Emotional Intelligence

Our seminars and workshops equip teams with skills to manage conflicts and communicate assertively. It focuses on practical strategies for effective dialogue and resolving disagreements, aiming to foster a respectful and productive organizational culture.

This training is right for:

  • Employees at all levels who want to improve their communication skills.
  • Teams seeking to foster a collaborative and respectful work environment.
  • Leaders and managers looking to mitigate conflicts and enhance team dynamics.

Society of Human Resource Managers (SHRM)

Topics include:

  • Distinguishing between passive, passive-aggressive, assertive, and aggressive behaviors
  • Identifying personal/work situations and obstacles that challenge assertive behavior
  • Identifying strengths and weaknesses of your assertiveness style
  • Identifying ways to reduce conflict
  • Differentiating the verbal and nonverbal communication styles of men and women
  • Listening and responding assertively to feedback and criticism

Benefits Include:

  • More efficient teams, departments, and business leaders
  • Reduced conflict in workplace relationships (and home environments)
  • Greater problem-solving ability 
  • Developed ‘personal accountability’ at all levels of the organization

Upon completion, it is expected participants will have the tools and techniques to:

  • Confidently handle disagreements, disappointments and inappropriate behavior
  • Handle their own strong emotions and those of others
  • Minimize misunderstandings and miscommunications
  • Avoid dominating or taking advantage of others
  • Defuse resentments with colleagues, customers and all other workplace relationships
  • Conduct courageous conversations in an appropriate and timely fashion
  • Set clear boundaries and expectations with others
  • Minimize guilt when saying “No”
  • Use conflict situations as opportunities to create positive change and better results
  • Get needs met ethically and with the support of others


Money Back Guarantee

If you are not 100% satisfied with our “HG® Assertive Communication & Conflict Management Seminar,” we will return 100% of your investment.

Ready for Positive Change? Book Your Workshop Experience Now!

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